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Frequently Asked Questions
Are you a factory or trader?
We have 6 wholly-owned factories near major ports. The product quality, after-service, and cost are guaranteed.
Do you have a minimum order quantity?
No, even a single house can be shipped.
Do you accept customized color/size?
Yes. The finishes and size can be designed according to your requirements with the help of our professional designers.
What is the service life and warranty policy?
The designed service life is over 20 years. The warranty is 1 year, and we provide lifelong support at cost price for parts.
What is the average lead time?
Stock samples can be sent within 2 days. For mass production, the lead time is typically 10-20 days after contract/deposit.
How can I install the house after receiving it?
We provide installation videos, instructions, online video support, or can send instructors to the site to ensure smooth setup.
Shupshy Container
